This was my first time coming here to get a gel fill and overall the salon is very well kept! There had been some confusion with the booking, but the gentleman at the front desk (manager?) handled the situation very well. We ended up waiting 30mins+ before we had our nails done, but as this is a new salon I understand the mix up. The customer service from the store manager (at least I assume he was the manager) was absolutely amazing; asking everyone if they needed water or anything else, and apologizing for the wait numerous times.
My fill was a pretty average gel fill. The kind lady who did my nails didn't speak much English, but understood exactly what I wanted. The gel application was a little rushed and messy but the end result was very smooth and well done. The underside of my nails was also left a little rough and could have been cleaned up a tad better.
Overall I would definitely recommend this salon for the customer service alone, but the nails also stand out among some other salons in St.Albert.